Miele Gourmet Discovery - A Culinary Showcase Terms and Conditions

Terms & Conditions

Class Registration

  • Attendance at our “Miele Gourmet Discovery — A Culinary Showcase” requires a prior appointment with registration.
  • Events are available in limited quantities and are offered on a first-come, first-served basis.
  • Each participant can only register for once.
  • The event fee is HK$200 per person.
  • Participants may select either 1 or 2 attendees during registration. In the case of a registration for 2 individuals, both e-tickets will be sent to the email address of the primary registrant who completed the payment.
  • Eligible participants should arrive at least 10 minutes before the activity starts for on-site check-in. Participants are required to present the confirmation email before participation.
  • Event will commence on time and it may not be possible to restart certain steps due to late arrivals.
  • The event will be conducted in Cantonese, and no translation services will be provided for English or any other languages.
  • Participants are required to present the confirmation email and QR code on the event day.

Cancellation & Attendance Policy

  • If fewer than six people register for the class, the class will be cancelled. Participants will receive a notification email from Miele and will be issued a full refund through the Eventbrite platform within three months.
  • Any personal reason for event absence will not be eligible for a refund, including but not limited to sickness, injuries, or clashes with personal schedules.
  • No replacement for participation will be accepted.
  • Participants have the responsibility to read this statement thoroughly, understand it, and bear relevant risks.
  • Once payment is confirmed, all event details cannot be altered, and payment will not be refunded.

Event Cancellation Due to Unforeseen Circumstances

  • Miele (Hong Kong) Limited reserves the right to cancel the “Miele Gourmet Discovery — A Culinary Showcase” event due to unforeseen circumstances.
  • Possible reasons for cancellation include but are not limited to:
    • The chef originally scheduled to lead the event is unable to attend due to illness or injury.
    • Any issues with the venue, such as sudden unavailability, safety concerns, or technical difficulties.
    • Inclement weather, such as black rainstorm warnings, typhoon signal No.8 or above, or other natural disasters.
    • Other uncontrollable events, such as transportation strikes, emergencies.
  • Participants will be notified via their registered email as soon as possible in case of cancellation.

If the event is cancelled:

  • A full refund of HK$200 per person will be processed via the Eventbrite platform within three months.
  • No make-up class arrangement will be made.

Food Allergy Disclaimer

  • Before application, participants should be aware of potential food allergy risks.
  • Ingredient inquiries are available for reference.
  • Miele (Hong Kong) Limited holds no responsibility for any food allergy situations caused during or after the event.
  • Ingredients or materials used in the event may change due to special circumstances without prior notice.

General Terms & Conditions

  • Participants acknowledge that the event may be photographed or videoed by third parties.
  • Miele (Hong Kong) Limited reserves the right to seek compensation from participants whose incorrect, careless or malicious actions have caused damage to our equipment.
  • Miele (Hong Kong) Limited has the right to suspend, terminate, cancel or extend the above activities or change/amend them at any time. The above terms and conditions may change without prior notice and without any liability to any party.
  • Before deciding to participate, participants should be aware of this possibility and agree not to hold Miele (Hong Kong) Limited responsible for any related complaints.
  • If there is any discrepancy between the Chinese and English versions, the English version shall prevail.
  • Miele (Hong Kong) Limited reserves the right to terminate or amend these Terms & Conditions at any time without prior notice.
  • In case of any dispute, Miele (Hong Kong) Limited and relevant participating partners hold the final decision.